Reporting Error Messages on a Konica Minolta Multifunction Printer

What to do when a printer gives you an error message and when to call IT Support Desk regarding printer error

Information

In case of any error message that may appear on a Konica Minolta MFP (Multifunction Printer), please copy down the exact error message for IT Support Desk purposes.

 

Environment

• Konica Minolta MFP

 

Process

1. If the error message prevents you from printing, please reboot the printer.
2. If you're still unable to print after a reboot, please gather the ID number, make/model, room/building location, and serial number of the device.
3. Call the IT Support Desk at 616-234-4357 or Submit a Service Request to report the issue with the printer.