Adobe Acrobat DC fails to install from Software Center

Summary

Instructions on how to fix an issue when Adobe Acrobat DC fails to install in Software Center.

Body

Issue

How to resolve an issue where Adobe Acrobat DC fails to install in Software Center.

Environment

  • Windows
  • Software Center
  • Adobe Acrobat DC
  • Panopto
  • Microsoft Office PowerPoint
Info: Conflict Detected: The Panopto installation process may trigger a background PowerPoint process, which prevents Adobe Acrobat DC from installing correctly.

Resolution

  1. Open Task Manager:
    • Right-click on the taskbar and select Task Manager.
    • Alternatively, press Ctrl+Shift+Esc on your keyboard.
  2. Locate and right-click the PowerPoint process.
  3. Select End Task.
  4. Return to Software Center and click Retry. Keep Task Manager open to ensure the PowerPoint process does not automatically restart during the installation.

 

Details

Details

Article ID: 2117
Created
Mon 10/25/21 12:16 PM
Modified
Fri 8/14/26 4:50 PM
Accessibility Check
Yes