Body
Issue
I am unable to save a PDF file, I am given a blank gray screen when selecting Save or Save as.
Environment
- Adobe Acrobat DC
- Adobe Reader DC
Resolution
- Select the Hamburger Menu
in the top left
- Navigate to Preferences
- Select General under the categories tab on the left side of the pop up.
- Ensure the setting Show online storage when saving files is checked
- Select Ok at the bottom
- Return to your document and the save button should now work for you