Unable to Print

Summary

How to resolve an "Unable to Print" error message

Body

Issue

When attempting to print a document while on campus an error message stating "unable to print" popped up before PaperCut would launch.

 

Environment

  • Adobe Acrobat
  • Microsoft Word

 

Resolution

The connection must state that it is connected to in.grcc.edu or GRCC Secure in order for Papercut to Connect.

Disconnect from any VPN to connect to in.grcc.edu and allow printing.

Details

Details

Article ID: 1905
Created
Tue 4/20/21 11:08 AM
Modified
Wed 10/9/24 6:54 AM