Summary
Help desk members attempting to reach users outside of the United States can dial international numbers by request. Users must be configured to do this.
Dial 011 for international and then the number.
Body
Issue
How do I contact users who are out of the United States?
Environment
Resolution
GRCC's calling plan does not allow for calls to international destinations. You will need to use a personal device to make these types of calls. If you have a frequent need to dial internationally, please let us know so we can find a solution that works for you.