Unable to Add Content in Blackboard - Quota Exceeded

Issue

When adding content to Blackboard an error is coming up that says the following:  "Adding the selected content to the specified folder causes the folder to exceed its quota." Instructors may also see the error "Failed to submit Assignment. Please try again."

 

Environment 

  • Blackboard

 

Information

Each course has a size limit of 500MB.

 

Cause Check

  • Verify current quota usage
    1. Click My Content from the left side menu under Course Management
    2. Click All Courses Content
    3. Click on the chevron next to the desired course name and select Edit Settings
    4. Scroll down to Quota Information

 

Resolution

Delete any unnecessary Files

  1. Click on My Content under Course Management from the left hand side
  2. Click on The Course ID
  3. This will show you all the files that are contained within the course, their file type as well as file name. There may be several pages worth of content. Look through them and anything that has a duplicate name is a file that is listed twice within the course.
  4. Select any content by checking the box next to it and then click delete from the menu at the top of the page.

Upload videos to cloud storage

Follow the related article to upload videos to share on Blackboard

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Details

Article ID: 950
Created
Mon 9/10/18 5:13 PM
Modified
Fri 8/20/21 9:30 AM