Blackboard guest user missing from Manage Users tool

Issue

I've added a user to Blackboard as a guest, but cannot see them under Manage Users.

 

Environment:

  • Blackboard

 

Resolution:

If user was listed previously as a guest, it may be hidden from view.

  1. Expand Users and Groups
  2. Click Manage Users
  3. Click Preferences
  4. Ensure Guest is checked under Roles to Display
  5. Click Submit

Details

Article ID: 739
Created
Tue 1/23/18 12:07 PM
Modified
Thu 9/22/22 1:10 PM