Issue
While taking an exam, test or quiz in blackboard, it closed out and submitted an incomplete test.
Environment
- Blackboard
- Cengage
- McGraw-Hill
- Pearson
Information
The instructor will need information from the student in order to allow another attempt.
Resolution
The student will need to contact the instructor, explain the situation and ask for another attempt. The instructor should have all their contact information posted in their blackboard course.
If the student is unsuccessful contacting the instructor, they should contact the department head. Department head information can be found here Academic and Student Affairs Directory
Note: When contacting instructor via email, always put the Course ID with section number in subject line. (Instructors have multiple courses and can respond quicker with course information)