Blackboard Exam / Test Submission Issue

Issue

While taking an exam, test or quiz in blackboard, it closed out and submitted an incomplete test.

 

Environment

  • Blackboard
  • Cengage
  • McGraw-Hill
  • Pearson

 

Information

The instructor will need information from the student in order to allow another attempt.

Resolution

The student will need to contact the instructor, explain the situation and ask for another attempt. The instructor should have all their contact information posted in their blackboard course.  

If the student is unsuccessful contacting the instructor, they should contact the department head. Department head information can be found here Academic and Student Affairs Directory

Note: When contacting instructor via email, always put the Course ID with section number in subject line. (Instructors have multiple courses and can respond quicker with course information)

 

Details

Article ID: 1772
Created
Tue 2/16/21 2:41 PM
Modified
Fri 2/4/22 12:30 PM