Blackboard Prompting for Login When Viewing PDF

Issue

When viewing a PDF in Blackboard it prompts for a login and then only loads the first page

 

Environment

  • Blackboard
  • Chrome

 

Information

This is a known issue with Chrome and Blackboard. Blackboard does not intent to fix this issue as it is an issue with Chrome.

For more information from Blackboard: https://blackboard.secure.force.com/publickbarticleview?id=kA31O0000015AIM

 

Resolution

Use another web browser to access the PDFs or download the file to view

Details

Article ID: 1668
Created
Wed 9/30/20 6:52 PM
Modified
Thu 7/22/21 2:55 PM