What is SmarterProctor?
SmarterProctor is an automated proctoring system that monitors students during exams similar to Respondus Lockdown Browser.
IT Customer Support does not offer support of this product. Please direct use the black button in SmarterProctoring that connects to Chat. Alternatively, you can email support@smarterservices.com.
Guides for faculty - https://smarterproctoring.zendesk.com/hc/en-us/categories/360001291632-Instructors
How to create an exam- https://smarterproctoring.zendesk.com/hc/en-us/articles/360035641951-Creating-an-Exam-w-Automated-Proctoring
Setting up practice exams: https://smarterproctoring.zendesk.com/hc/en-us/articles/360048859651-How-to-setup-a-practice-exam
How to video that outlines the student experience - https://vimeo.com/404603947
Best Practices for Automated Sessions: https://smarterproctoring.zendesk.com/hc/en-us/articles/360045489851-Best-Practices-for-Automated-Proctoring-Updated-
Creating Accommodations: https://smarterproctoring.zendesk.com/hc/en-us/articles/360021316292-Setting-up-a-Special-Accommodation
List of possible annotations: https://smarterproctoring.zendesk.com/hc/en-us/articles/360048367712-What-are-the-possible-annotation-flags-
System Requirements: https://smarterproctoring.zendesk.com/hc/en-us/articles/360041366691-System-Requirements
Accessing Attachments while in a session: https://smarterproctoring.zendesk.com/hc/en-us/articles/360042672471-Accessing-attachments-while-in-session
Learning Session recordings can be found on our CTE web page under Resources and Recorded Sessions