Changing the Cisco IP Phone Audio Device

Information

User wants to change the the audio device using the Cisco IP Phone

Environment

• Windows 10
• Cisco IP Phone

Process

1. Plug in / connect the desired Headset
2. Open IP Phone
3. Click on the Menu square next to the Minimize, Maximize, & Close buttons at the top of the window/application.
4. Click Preferences
5. Click Audio Tab
6. Change the drop down menu to the new device on all drop downs.
7. Run the Audio Tuning Wizard on that new device